Frequently Asked Questions
Questions about packages, AI credits, partnership and setup.
What is Fladrio and how does it work?
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Fladrio provides a ready online store for your business. You choose a package, we set up the store, and you start selling. Products, card payments, orders and support live in one panel.
How do packages differ?
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Store infrastructure is in all three. Differences are domain, multi-currency, team, setup, API/custom work and support. Start is simple, Rise is growth, Nova is scale/agency. See the packages page for the full table.
Is there a hidden platform commission?
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No. Packages are fixed annual fees; Fladrio does not take extra revenue commission. Card payment provider fees apply between merchant and provider.
Are AI features included?
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AI tools use usage-based credits in the panel. Subscription covers store infrastructure; you top up AI credits as needed. There is no “unlimited AI” promise.
Why choose Fladrio?
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Fast setup, SSL and secure payments, Turkish support and transparent annual pricing. Compare features on the packages page.
How long does setup take?
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Once purchase is confirmed your account is created and you can access the panel. Going live is usually the same day.
How do payments work — are they safe?
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Payments use credit cards with 3D Secure via leading Turkish payment providers. Card data is not stored on our servers.
Can I upgrade later?
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Yes. Upgrade anytime from the panel or with support. As you grow, the stack grows with you.
How do I apply for partnership?
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Use Partnership in the header or /bayi-basvuru. After approval the dealer panel opens for leads, quotes and commissions. Rates are set after approval.
How do I get technical support?
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Open a ticket from Support in your panel. Priority is handled by our team. Support is independent of storefront uptime.
What about contracts and cancellation?
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Packages are billed annually. Details are in the distance sales agreement at purchase. Contact us with questions.
See the help center for more →
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