How can we help?
From setup to integrations, subscriptions to AI credits — popular guides live here.
Popular guides
How to set up payment infrastructure and virtual POS?
Virtual POS installation: iyzico, PayTR, N Kolay, Tami, 22 banks virtual POS, money transfer and cash on delivery. Transition from test to live on Fladrio.
Shipping integration: Yurtiçi, Aras, Sürat…
Yurtiçi Kargo integration and other companies: shipment creation, tracking number. Installation steps on Fladrio.
How to set up e-Invoice and accounting integration?
Setting up Paraşüt, Logo İşbaşı, BirFatura and other e-invoice / ERP connections from Fladrio store panel.
Marketplace integration: Trendyol, Hepsiburada, N11
Hepsiburada integration, N11 integration and Trendyol: product, stock, order synchronization. Step by step installation guide on Fladrio.
How to set up Beymen integration?
Beymen Partner API: product, stock/price and order sync on Fladrio with Seller ID, API Key and Password. Step-by-step setup guide.
How to use SEO Management?
SEO Management in the store panel: site-wide meta, product/category SEO, schema, 301 redirects and missing description tracking.
How to install Meta Pixel and CAPI token?
Meta CAPI token, Pixel ID and test event code: Facebook / Instagram advertising measurement step by step. Installation from Fladrio shop panel.
How to install OpenAI Ads / ChatGPT Ads pixel?
OpenAI Measurement Pixel and conversion tracking: ChatGPT Ads measurement step by step. Setup from the Fladrio store panel — Meta Pixel-like experience.
Getting started
Initial setup, launching your store, and connecting a domain.
How do I get started with Fladrio?
The entire process, from package selection to launching your store: what happens at each step and what is required from you.
When will my store go live?
Installation time, what steps are involved and what you can do to speed up the go-live process.
How do I connect my domain name?
What you need to know about redirecting your existing domain name to your Fladrio store, getting a new domain name and www redirection.
How do I migrate to Fladrio from another platform?
Migration of product, customer and order data, SEO protection and migration plan when moving from your existing e-commerce site to Fladrio.
Account & security
Panel login, password actions, and account security.
How do I log in to the panel?
Introduction to the Fladrio customer panel, which sections are in the panel and its difference with store management.
I forgot my password, what should I do?
Password reset steps, things to check when you don't receive a reset email, and strong password suggestions.
How do I update my account information?
Updating your name, telephone and e-mail information, defining a notification e-mail and changing your password.
Our recommendations for account security
Basic security practices you should apply to protect your store and panel accounts.
Subscription & billing
Package renewal, upgrades, license, and payment history.
Where do I see my subscription and its expiration date?
Subscription status, expiration date, renewal amount and what needs to be done before the period expires on the panel.
How do I renew or upgrade my package?
The renewal and upgrade process, when you should upgrade, and how pricing works.
What is a license key, what does it do?
What the license key means, where it is displayed, its validity period and with whom it should not be shared.
Where do I see my order history and invoices?
Payment history, the meaning of order statuses and how to submit your invoice requests in the panel.
Support requests
Opening tickets, tracking progress, and status meanings.
How to open a support request?
Creating a support request from the panel, what information you need to add to quickly resolve the request, and the response process.
What do support request statuses mean?
Meaning of open, pending, answered, in development, and closed statuses and the automatic closing rule for requests.
Store management
Products, shipping, quotas, and required legal texts.
What is disk and traffic quota and how to track it?
Monitoring your disk and traffic usage from the panel, preventing quota from expiration and visual optimization.
Things to consider when adding products
Practical suggestions for product title, description, images, variants and stock information.
How do I define shipping cost?
Fixed shipping, free shipping threshold and desi based calculation options; which fiction is right for you.
What legal texts should be included in my store?
Agreements and notices that must be included on the e-commerce site, why they are necessary and what you should pay attention to.
SEO & digital marketing
SEO Management, Meta Pixel, CAPI, OpenAI / ChatGPT Ads pixel, GTM, Analytics, and ad conversion tracking.
Difference between shop panel and Fladrio panel
SEO, Meta Pixel and Analytics in the store management panel; subscription and support on Fladrio panel. Which operation is done from which panel?
How to use SEO Management?
SEO Management in the store panel: site-wide meta, product/category SEO, schema, 301 redirects and missing description tracking.
What is the Digital Marketing screen and how to use it?
Securely adding GTM, Meta Pixel, GA4, TikTok and other measuring tools in the shop panel.
How to install Meta Pixel and CAPI token?
Meta CAPI token, Pixel ID and test event code: Facebook / Instagram advertising measurement step by step. Installation from Fladrio shop panel.
How to install OpenAI Ads / ChatGPT Ads pixel?
OpenAI Measurement Pixel and conversion tracking: ChatGPT Ads measurement step by step. Setup from the Fladrio store panel — Meta Pixel-like experience.
How to install Google Tag Manager (GTM)?
Adding GTM container to the store panel, managing GA4 and Ads tags from GTM.
GA4 installation: How to connect Google Analytics 4?
GA4 installation step by step: Measurement ID, e-commerce measurement and binding via Fladrio / GTM. Real-time verification.
How do I measure Google Ads conversions?
Linking purchases and form conversions to Ads with GTM; Which events mean what?
TikTok Pixel and other measurement tools
Adding TikTok Pixel, Hotjar, Microsoft Clarity and live support scripts from Digital Marketing.
Conversion measurement checklist
Steps to verify that Pixel, CAPI, GTM, GA4 and Ads conversions are working correctly before you spend money on ads.
Integrations
Setup guides for payment, shipping, e-invoice, marketplace, and accounting connections.
Which payment method should I choose?
Difference between payment institution and virtual bank POS, payment on delivery and money transfer options; Which one is appropriate in which situation?
How do I start connecting to a marketplace?
Preparation before marketplace integration, product matching, stock synchronization and common mistakes.
How to set up payment infrastructure and virtual POS?
Virtual POS installation: iyzico, PayTR, N Kolay, Tami, 22 banks virtual POS, money transfer and cash on delivery. Transition from test to live on Fladrio.
Shipping integration: Yurtiçi, Aras, Sürat…
Yurtiçi Kargo integration and other companies: shipment creation, tracking number. Installation steps on Fladrio.
How to integrate Sürat Kargo?
Sürat Kargo setup on Fladrio: username, password, customer code; checkout option, tracking number and official tracking link.
How to set up e-Invoice and accounting integration?
Setting up Paraşüt, Logo İşbaşı, BirFatura and other e-invoice / ERP connections from Fladrio store panel.
Marketplace integration: Trendyol, Hepsiburada, N11
Hepsiburada integration, N11 integration and Trendyol: product, stock, order synchronization. Step by step installation guide on Fladrio.
How to set up Beymen integration?
Beymen Partner API: product, stock/price and order sync on Fladrio with Seller ID, API Key and Password. Step-by-step setup guide.
Store integrations checklist
Verification list of payment, shipping, e-invoice and marketplace links before publishing.
AI credits
How the AI tools credit system works and how to use it.
Existing customer support
For technical help, open a ticket in the panel — that is the fastest channel.
Open a support ticket →Integrations directory
The connections you need to grow are ready in Fladrio. Manage card capture, order sync, logistics and e-invoice without juggling separate apps.
Integrations directory