Our recommendations for account security
Basic security practices you should apply to protect your store and panel accounts.
E-commerce accounts are valuable targets for attackers due to the customer and payment data they contain. The following basic practices significantly reduce the risk.
Password management
- ✓Use separate and long passwords for each service
- ✓Do not share passwords via email or text
- ✓When someone leaves the team, remove their access and change shared passwords
- ✓Store strong passwords using a password manager
Access management
- ✓Open an account for each employee; Do not use a joint account
- ✓Give people only the authority they need to do their job
- ✓Review the access list regularly
Beware of phishing attacks
- ✓Be wary of emails asking for a password; check the sender address before clicking the link
- ✓Enter the panel address by typing it into your browser yourself.
- ✓Do not respond to phone calls requesting payment information or password
- ✓When you receive a suspicious email, report it to us
Tip
The Fladrio team will not ask for your password under any circumstances. If you receive a text or call asking for your password, do not respond and let us know.
Still need help?
Write to us from the Support Requests section in your panel. Including screenshots and the steps you followed will help us assist you faster.