Fladrio
📣 SEO & digital marketing

Three details to copy from Meta for WhatsApp cart reminders

The three boxes on Cart recovery are copied from Meta’s business screens. Checkout never asks for this permission. The customer ticks it next to the phone on their account.


The three boxes start empty. We do not know your Meta password. You copy them from Meta’s business screens, the company that owns WhatsApp. This is not the WhatsApp app on a phone. It is the business line.

The shopper is not asked during checkout. The order finishes as before. Permission lives only on the account, next to the phone. If they never open that page, no message is sent.

1. Phone number identity

  1. 1

    Open business.facebook.com on a computer.

  2. 2

    Go to WhatsApp management and open your business line.

  3. 3

    Next to the phone number there is a long number. The screen may call it Phone number ID.

  4. 4

    It does not start with 05. Paste that long number into the first box.

2. The long secret text

On the same business account: Settings → Users → System users. That person is a helper allowed to send messages for you.

  1. 1

    Create a helper or open the one you have.

  2. 2

    Give the helper WhatsApp permission.

  3. 3

    Create the secret text. A long string appears.

  4. 4

    Copy it at once into the second box. After you leave the page, Meta will not show the full text again.

Warning

Do not save the short text from the developer screen that dies the next day. Save the lasting text you created for the helper.

3. Approved message draft name

WhatsApp does not let you type whatever you like. You prepare a draft, Meta approves it, then you type that approved name into the third box. Suggested name: sepet_hatirlatma.

  • ✓In the draft, {{1}} is the blank where the product names go.
  • ✓The button address is the store cart link. For Moda Algan: https://modaalgan.com/tr/cart?rc={{1}}
  • ✓{{1}} on the link is a hidden code. Do not type the cart number by hand.

Tip

Nothing is sent until Meta approves the draft. Meta charges for each message. If the customer did not tick the box on their account, nothing is sent.

When the boxes are full

Turn on the switch on Cart recovery. While it is off, no message goes out.

Still need help?

Write to us from the Support Requests section in your panel. Including screenshots and the steps you followed will help us assist you faster.